An ice dam pushed water under the shingles and down our bedroom wall. They tarped, dried the cavity, and it never came back. Real experts.
24/7 ice dam water cleanup
Ice Dam Water Damage in White Plains, NY
Snow-melt that refreezes at the eaves backs water under the shingles and into your ceilings. Our White Plains crews stop the intrusion and dry the walls and drywall, 24/7 all winter.
(914) 669-3241Reach our 24/7 Westchester line
Licensed & insured
IICRC certified
4.9 · 68 reviews
SeasonJan to March
WhereEaves to ceilings
Response30 to 60 min
DispatchOpen 24/7, live pickup
Reviews
What White Plains homeowners say about our ice dam water damage work
Water came through the ceiling from an ice dam during a thaw. The team dried it well and explained why it happened. One star off for a slightly late first visit, but good work.
Why TDL
Why White Plains trusts us with ice dam water damage
On-site in 30 to 60 minutes
A person answers 24/7 and our nearest technicians roll the moment you call, day or night, across White Plains and central Westchester.
IICRC-certified technicians
Our restoration crews carry pumps, air movers, and moisture meters and dry to a verified standard, not a mop and a fan.
We bill your insurer
We document the loss with photos and readings and work with your carrier directly, so the paperwork is not on you.
Deep local knowledge
Frozen pipes, ice dams, hillside basements, and aging plumbing. Our restoration team knows how water moves in a Westchester home.
First steps
What to do when an ice dam leaks into your White Plains home
Snow-melt backing under the shingles soaks ceilings and walls, so contain it early.
1
Move belongings out from under the leak. Put a bucket under an active drip and lift what you can.
2
Do not climb the icy roof yourself. Chipping at a dam is dangerous and can damage the roof.
3
Photograph the ceiling and wall staining. It helps document the loss for your claim.
4
Call us to tarp and dry. We stop the intrusion and dry the cavity before it spreads.
Do not wait it out
Water spreads by the minute and mold can start within a day or two. The faster our restoration team is on-site, the less you lose. Call and a crew is on the way.
(914) 669-3241Cost & insurance
What does ice dam water damage cost in White Plains, NY?
In White Plains, NY, ice dam water damage typically runs $600 to $5,000 or more, set by how far the snow-melt backed under the shingles and how much of the ceilings and walls it reached.
Ceiling stain
$600 to $1,600
- A single ceiling or wall area
- Dry the cavity, tarp if needed
Spread
$1,800 to $5,000
- Water down an interior wall into rooms
- Drying and drywall repair
Heavy
$5,000 and up
- Repeated backup over a long thaw
- Full drying and rebuild
We bill your carrier directly
Insurance usually covers sudden, accidental water damage. We document the loss the way an adjuster needs it and bill your carrier directly. Want a number first? Try the Water Damage Cost Calculator for a White Plains range.
How it works
How we handle ice dam water damage in White Plains
01Step
Call & dispatch
A real person answers 24/7 and our nearest White Plains technicians roll with pumps, air movers, and moisture meters.
02Step
Assess & contain
We find the source and the full reach of the water, including what soaked into subfloor, framing, and wall cavities.
03Step
Extract & dry
We pull the standing water, then run air movers and dehumidifiers to a verified dry standard, not just the surface.
04Step
Verify & bill
We log moisture readings until the structure is dry, then document the loss and bill your carrier directly.
An ice dam forms when heat escaping into the attic melts snow on the upper roof, the water runs down to the cold eaves, and it refreezes into a ridge of ice. More melt then pools behind that ridge and works its way under the shingles, where it drips into the attic, the ceilings, and down the interior walls. On the steep older roofs across White Plains, ice dams are a defining winter loss, and the water damage they cause is a separate problem from the ice itself.
§ 01
How ice dam water gets into your home
The intrusion usually shows up well inside the house:
- Brown stains spreading across a ceiling near an exterior wall
- Water running down the inside of a wall below a window
- Wet, sagging insulation in the attic
- Peeling paint or a musty smell along the top of a wall
Because the water enters high and travels, the stain you see is rarely where the water actually is. We trace it back with moisture meters and thermal imaging. A roof leak from wind-driven rain is a related but distinct job, our roof storm leak service.
§ 02
Our ice dam water response
TDL Restoration focuses on stopping and drying the water damage:
- Contain active dripping and protect floors and belongings
- Find the full reach of the water with meters, not guesswork
- Open and dry the wet ceiling cavity, wall, and insulation
- Run air movers and dehumidifiers to a verified dry reading
- Document the loss for your carrier
Water coming down a wall from an ice dam? Call now and a White Plains crew is on-site in 30 to 60 minutes to stop the damage.
☎ Call (914) 669-3241§ 03
Reduce the next ice dam
Drying is only half the job. Cutting the heat loss that feeds the dam is what keeps it from returning:
- Improve attic insulation and air sealing so the roof deck stays cold
- Make sure soffit and ridge vents keep the attic ventilated
- Rake heavy snow off the lower roof after big storms
The U.S. Department of Energy explains attic insulation and air sealing, and Ready.gov covers winter storm safety. Curious how exposed your roof is? Use our Winter Freeze and Basement Risk Check.
The stain is not where the leak is
Ice dam water enters at the eaves and travels along framing before it drips, so the ceiling stain can be feet away from the entry point. We map the real wet area before we dry it.
Water started coming down the corner of our bedroom wall in the middle of a February thaw. They found it was an ice dam backing water under the shingles, dried the wall and ceiling, and pointed us to the attic insulation fix so it would stop.
Sophie M. · Fisher Hill · February 2026
Service area
Where we handle ice dam water damage across White Plains
Seated on Main Street in downtown White Plains, our technicians reach most of the city and central Westchester in 30 to 60 minutes.
Seated on Main Street in downtown White Plains, our technicians cover the whole city, day or night, and reach most homes in 30 to 60 minutes.
We serve White Plains, Scarsdale, Harrison, Greenburgh, Hartsdale, Elmsford, Valhalla, and central Westchester.
See every neighborhood and ZIP we serve › Water damage in White Plains or central Westchester? (914) 669-3241
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FAQ
Ice Dam Water Damage questions, answered
Water in your home right now?
Do not wait for the FAQ. A local White Plains crew is standing by 24/7.
(914) 669-3241 Call nowDo you remove the ice dam or just fix the water damage?
Our focus is the water damage inside the home, the extraction and drying. We can help you coordinate safe roof and gutter work, but our crews restore the wet ceilings, walls, and insulation and document the loss for your claim.
Is ice dam damage covered by insurance?
Interior water damage from an ice dam is often covered on a New York homeowners policy, though coverage varies. We document the intrusion and the drying and bill your carrier directly so you get a straight answer.
Why is my ceiling stained far from the roof edge?
Ice dam water enters at the eaves and travels along the framing before it drips through, so the visible stain can be well inside the room. We use meters and thermal imaging to find the actual wet area.
How do I stop ice dams from coming back?
Ice dams are driven by heat escaping into the attic. Better attic insulation, air sealing, and ventilation keep the roof deck cold so snow does not melt and refreeze at the eaves. Raking the lower roof after storms helps too.
Can you help right away during a storm?
Yes. We answer 24/7 and dispatch across White Plains and Westchester, reaching most homes in 30 to 60 minutes to contain the dripping and start drying before the damage spreads.
24/7 emergency dispatch
Our White Plains restoration team is standing by
Water sitting means damage spreading. Call TDL Restoration and our crew is on the way, 30 to 60 minutes out across central Westchester.
(914) 669-3241One call, day or night